Delivery Policy


Thank you for choosing Mega Cyber Security for your security product needs. We are committed to ensuring a smooth and efficient delivery experience for our valued customers. Please read our delivery policy below to understand the details of our delivery process.


Shipping Destinations

We currently offer shipping to Indonesia. If your location is not on this list, please contact our customer support team to inquire about the possibility of shipping to your area.


Shipping Times

  • Processing Time: Orders are typically processed within 1-2 business days from the time of purchase. This processing time may vary based on factors such as order volume and product availability.Note:

  • Shipping Time: Once your order is processed and shipped, you can expect delivery within 1 to 5 (or more) business days, depending on your location and the shipping method chosen at checkout.


Shipping Methods

We offer several shipping methods to accommodate your preferences and delivery time requirements. The available shipping methods are displayed during the checkout process. Please choose the one that best suits your needs.

 

Shipping Charges

Shipping charges are calculated based on the shipping method chosen, the destination address, and the total weight and dimensions of the package. The exact shipping cost will be displayed during the checkout process before payment is made.

 

Order Tracking

After your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number and a link to track the status of your package.

 

Delivery Address

Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses.

 

Delivery Issues

If you experience any issues with the delivery of your order, such as delays or damage, please contact our customer support team as soon as possible. We will work diligently to address and resolve the issue to your satisfaction.

 

International Shipping

For international shipments, please note that customs and import duties may apply, and customers are responsible for any additional charges incurred. Customs policies vary by country, so we recommend checking with your local customs office for more information.

 

Contact Us

If you have any questions or concerns about our delivery policy, please don't hesitate to contact our customer support team at info@megacybersecurity.com.

This delivery policy is subject to change without notice. It was last updated on 5 May 2023.